Delivery Information

We strive to process and ship most orders within 1-3 business days of receiving them. During peak periods, processing times may be longer, and we sincerely appreciate your patience as we work hard to get your order to you as quickly as possible.

Business Days: Orders are processed from Monday to Friday.
Total Delivery Time: This includes both processing and shipping times.

• Processing Time: 1-3 business days

• Shipping Time: 7-20 business days

Order Status

Once your order has been shipped, you’ll receive an email with a tracking number. You can use this number to track your order’s journey from our fulfillment center to your doorstep.

For registered users, your tracking number will also be available in your account's purchase history for easy access.

Shipping Time

You’ll see an estimated delivery date during checkout. Please note that shipping times may vary depending on your location.

Important Information

If your package has not arrived by the estimated delivery date, you can track your order status via your account center. If there are any issues, please don’t hesitate to contact us.

Please note that we currently do not ship to all countries. If your location is outside our shipping range, send us an email, and we will do our best to assist you.

Additional Information

All delivery times are estimates. hausogal is not responsible for delays caused by unforeseen circumstances, such as weather conditions, courier issues, customer errors, holiday delays, or other unexpected factors.

If you have any questions or need assistance, feel free to reach out to us.

For online inquiries, please contact: [email protected].